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Helps the voice agent get it right if it's uncommon
Used for business communications and portal access
Scraped to build knowledge base for voice agent
How the voice agent should refer to the provider
Will receive call logs and manage the portal
Used for portal access and daily call digest emails
The behavior you want the voice agent to reflect
Any specific personality traits or instructions for the voice agent?
Patient cost for consultations
Does consultation fee go towards an eventual procedure?
Default length of a consultation
Days on which the practice provide consultations
Consultation availability start time
Consultation availability end time
In-person, virtual, or both
Whether bookings are allowed the same day as the call
What the voice agent conveys as a cancellation policy if callers inquire
For rapid voice agent reference; rest is extracted from website and social media
From app.vapi.ai → Account → API Keys
From app.vapi.ai → Phone Numbers
Your Client ID from 4DEMR
Your Client Secret from 4DEMR
Numeric ID for consultation appointment type in 4DEMR
Numeric ID for the doctor in 4DEMR
Numeric ID for the facility/location in 4DEMR
